A ticketing system is a great way for your company to receive tickets from a multiple places online. With the Wix Answers Ticketing System, you can receive tickets from your Help Center, Call Center, Widgets, email, and social media. Then, easily manage your tickets, prioritize questions, track issues, and more - all in one place. 

Set up Automatic Actions to assign tickets to appropriate agents or groups based on various criteria. Agents can view custom fields, labels, previous tickets, and other features to help them better understand issues. 

When replying to tickets, agents use your Knowledge Base articles to find answers, send information, and link articles for data. You can use Saved Replies to quickly answer common questions and form your responses - saving your team time and energy.

With the Wix Answers Ticketing System, you have all the tools you need to answer questions quickly and effectively - helping customers feel happy and supported.