Filtering Articles by Label

View articles in your Knowledge Base that have or do not have specific labels. Adding label filters allows you to organize and categorize your articles further. 

To filter articles by label:

  1. Click the Knowledge Base icon  in the side panel.
  2. (Optional) Click the Languages menu at the top-right and select a language. 
  3. Click the Filters icon on the left.
  1. Click + Add Filter and select Labels. 
  2. Choose what you want to do:
6.  (Optional) Select a list or card view at the top to choose how you want to view your articles. 
7.  (Optional) Sort your articles by update date using the Newest First / Oldest First menu. 
Tip:
You can add more than one article filter to refine your search results. 

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