Wix Answers Help Center
Organizing Your Knowledge Base
Keep your Knowledge Base organized by creating categories and subcategories for your articles. Then create the articles themselves.
Note:
New categories and subcategories appear in your Help Center as soon as you create them. You can hide them until they're ready to be viewed from your Help Center settings.
Step 1 | Set Up Your Categories
Your Help Center is made up of categories that contain subcategories and articles. Create categories with titles that are easily understood by both customers and team members.
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and click Categories.
then drag and drop it into a new location. Step 2 | Create Subcategories
Create subcategories to divide larger categories into smaller sections.
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.Step 3 | Create Articles
Articles make up the bulk of your Help Center. Create useful content that allows your customers to help themselves. Choose from standard articles, Feature Requests, and Known Issue article types.
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