Reordering Categories, Subcategories and Articles

Your help center displays categories, subcategories, and articles in the order in which you create them. Reorder them to provide a more cohesive reading experience for your users. 
Multilingual help centers:
You must be in your account's primary language to reorder categories or subcategories. Changes you make in your primary language apply to the categories and subcategories in all your help center's languages. 

To reorder a category or subcategory:

  1. Hover over the Knowledge Base icon undefined in the side panel and click Categories.
  2. (If you have multiple brands) Click the Brand drop-down at the top left and select the relevant brand.  
  1. Choose what you want to do: