Wix Answers and GDPR Compliance

Wix Answers is completely committed to data protection. That’s why we welcome the General Data Protection Regulation (GDPR), which was recently approved and adopted by the European Union (EU).

Wix Answers and the GDPR

The GDPR is a regulation intended to strengthen and unify data protection for all individuals within the EU, aiming to protect the fundamental right to privacy and the protection of personal data. Customer trust is our top priority and have developed the tools to ensure GDPR compliance.

What are we doing to ensure data protection for our customers?

  • We employ full-time security consultants, dedicated to the security of our customer information. 
  • Wix Answers is Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a level 1 service provider and merchant. This standard helps create a secure environment by increasing cardholder data, thus reducing credit card fraud. We regularly perform internal security audits to maintain our ISO/PCI security certifications.
  • Wix Answers' signup and login services are completed through a secure server (HTTPS/SSL).
  • Wix Answers uses cryptography hash functions to protect your information. Your password is stored as a hash digest and, in the event of a security breach, your original password cannot be recovered from our servers.
  • Wix Answers is certified under the EU-US Privacy Shield Framework and the Swiss-US privacy Shield Framework as set forth by the U.S. Department of Commerce, regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, and therefore adheres to the Privacy Shield Principles.
If you wish to receive an archive of your data or be permanently deleted, or if one of your customers has a similar request, please contact us directly.