Wix Answers Help Center

Self-Service Help Center

Setting Up Categories

Setting Up Categories

Creating Categories and Subcategories in Your Help Center

All your published articles exist within your help center's categories and subcategories. Create your categories and subcategories in a structured, organized way so customers and team members can easily find wh

Showing or Hiding Categories in Your Help Center

All categories and subcategories appear in your Help Center as soon as you create them. You can choose to hide or only show certain categories and subcategories. Articles within hidden categories do not display

Reordering Categories, Subcategories and Articles

Your help center displays categories, subcategories, and articles in the order in which you create them. Reorder them to provide a more cohesive reading experience for your users. Multilingual help centers:You

Deleting Categories and Subcategories

Delete categories or subcategories if you're sure you no longer need them. Alternatively, you can hide them from your help center in case you don't want to permanently delete them. Important:Categories and subc

Renaming Categories and Subcategories

You can rename your help center's categories and subcategories as your business grows and your products change. To rename a category or subcategory Hover over the Knowledge Base icon in the side panel and cl

Moving an Article to a Different Category or Subcategory

Move an article to another category or subcategory to update its location in your Help Center. You can move an article from both the Content Editor and the Categories page. Notes: Moving an article in your d