About Wix Answers Widgets

Provide context-sensitive help from within your product or website with Wix Answers Widgets. Customize each widget's design, content, support channels, and more. Create as many widgets as you need and embed them wherever customers need the most help. 

Benefits of Using Wix Answers Widgets

  • Allow customers to help themselves by displaying articles relevant to your Widget's placement. Learn More
  • Provide Live Chat support from agents utilizing your Knowledge Base and Ticketing System. Learn More
  • Allow customers to submit tickets from wherever necessary with customizable contact forms. Learn More
  • Analyze the articles viewed and support requests created from your Widgets with Insights. Learn More
  • Personalize your Widgets by adding custom CSS and scripts
  • Create widgets for various purposes tailored to specific areas of your products. Get Started Now

Related Articles

Creating Context-Sensitive Help

Context-sensitive help enables your users to access information that is specific to the area of the product they are using. Create and embed Wix Answers Widgets within your products to provide context-sensitive

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Setting Up Contact Options for Your Widget

Turn your Widget into a support channel where customers can get in touch via Live Chat, Contact Form, or Phone Support.Note:We're currently in the process of releasing a new version of the Wix Answers Widget. I

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Customizing Your Widget

Tailor your Widget to your business' needs by customizing its components, appearance, and more. While customizing your Widget, preview its look and behavior at the right side of your screen. Note:We're currentl

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Installing a Widget on Your Website

Install your Widget to allow visitors to review articles or reach out for help from any page on your site. To embed your Widget, copy its code and add it to your site's HTML code. Repeat the steps below for eac

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Installing a Widget on Your Wix Site

Allow visitors to review articles or reach out for help from any page on your Wix site. To embed your widget, copy its code and add it to your site's Custom Code tab. Repeat the steps below for each language in

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About Wix Answers Insights

Use Wix Answers Insights to analyze Key Performance Indicators (KPIs) and make data-driven decisions regarding your customers' issues, your support team's efficiency, and your Knowledge Base's effectiveness.Cho

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