Adding Team Members to Your Account

Allow colleagues to access your Wix Answers account by adding them as team members. When inviting team members, you assign them roles that determine their access and editing permissions.

Wix Answers offers the following default roles:

  • Administrator: Has full access to editing permissions in all parts of the account, excluding account settings. Administrators cannot upgrade the account (only owners can). 
  • Agent: Can perform any action on articles and tickets except deleting call recordings. 
  • Viewer: Has viewing access (read only) to all areas of your account, excluding Settings. 
Tip:
Create custom roles to fine-tune the access and editing permissions of your team members.