Choosing Which Articles Appear in Your Widget

Define which articles customers can access in your Widget's Search Bar, Category List, and Selected Articles. You can limit the available articles, display relevant categories, and showcase specific articles from your Widget's Structure & Content settings. 
Note:
We're currently in the process of releasing a new version of the Wix Answers Widget. If you don't see the steps below in your widget settings, click here for directions. 

Defining the Available Articles in Your Search Bar and Category List

Choose which articles customers can access through your Widget's Search Bar and Category List. You can limit the available articles based on category, labels, or article type. 
Important:
Editing the content accessibility settings for your Search Bar also edits the settings for your Category List and vice versa. 

Displaying Selected Articles

Showcase specific Selected Articles on your Widget to lead customers to common solutions and reduce support requests. 
Learn how to add contact options so that customers can get support directly from your Widget.