GDPR APIs

To comply with GDPR, Wix Answers provides the following API methods to view and delete a user's personally identifying information (PPI) and, more broadly, the user's personal information (PI).

A user's PPI includes:
  • User ID
  • Email
  • Phone numbers
  • First name
  • Last name
  • Profile image
  • Social media IDs
  • SSO ID, if any
A user's PI includes all of the above, as well as the user's tickets, which includes system information about the user, such as IP address, browser, operating system, domain, location, and so forth.

Get User's Personally Identifying Information (PII)

GET https://<tenant_subdomain>.wixanswers.com/api/v1/gdpr/pii/{user GUID}
Get a user's PII.
  • Authorization: Requires agent authorization token
  • Content type: application/json; charset=utf-8
  • Accept: application/json
  • Response: PII object

The following optional parameters may be added to the request URL:
Request Params
Description
Type
externalUserId
Relevant only for tenants supporting SSO - the external ID in the tenant’s SSO auth system
String
requestId
The GDPR request ID
String
Request Example:
1
GET https://<account_subdomain>.wixanswers.com/api/v1/gdpr/pii/d367738e-368e-41fe-9289-1a5cbbc3c239?requestId=0022

Get User's Personal Information (PI)

GET https://<tenant_subdomain>.wixanswers.com/api/v1/gdpr/pi/{user GUID}
Get a user's PI.
  • Authorization: Requires agent authorization token
  • Content type: application/json; charset=utf-8
  • Accept: application/json
  • Response: PI object

This method takes the same parameters as the one for Get User's Personally Identifying Information (PPI).

Delete User's Personally Identifying Information (PPI)

DELETE https://<tenant_subdomain>.wixanswers.com/api/v1/gdpr/delete/{user GUID}
Delete a user's PII. Note that PI information is not deleted.
  • Authorization: Requires agent authorization token
  • Content type: application/json; charset=utf-8
  • Accept: application/json
  • Response: PII object

This method takes the same parameters as the one for Get User's Personally Identifying Information (PPI).
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