Linking Article Text to Another Article

Link text in your article to another article to guide customers to related content. This helps you keep your articles concise without excluding helpful resources. 

To link article text to another article:

  1. Go to the Content Editor of the relevant article. 
  2. Enter the text you'd like to link to the file (e.g., "click here"). 
  3. Highlight the text.
  4. Click the Link icon. 
  5. Link another article using one of the following methods:
    • Enter the name of the article in the Target field and select it from the list. 
    • Paste the URL of the article in the Target field.
      Note: Paste the URL of any web address to link to resources outside your Knowledge Base.
  6. (Optional) Click Open in new tab to have the link open in a new tab.  
  7. Click Insert Link

Related Articles

Editing an Article

You can update an article from its Content Editor anytime you need to make changes. Learn how to go to an article's Content Editor:From the Team Member toolbar on the live version.By searching in your Knowledge Base. Editing an Article from the Team Member ToolbarUse the Team Member toolbar to go to the Content Editor if you're already viewing the live version of an article in your Help Center. To edit an article from the Team Member toolbar:Go to the live article in your Help Center. Click the Drop-down icon   in the top left corner. Note: If you don't see the Drop-down icon in the top left corner, make sure you're logged in to your Wix Answers account as a team member. Click Manage this article to go to the article's content editor. Edit the article. Tip:Learn how to use content blocks to add different types of content. Click Save at the top right.When you're ready to update the live article, click the Save drop-down and select Publish.  (Optional) Select publishing options:  Notify followers: Send an automatic notification to followers of the article. Learn More Update URL: Update the live article's URL (if you've changed the title of the article). Note: The old article URL will redirect to the new URL.  Click Publish Article. Tip:Learn more about the Team Member toolbar. Editing an Article from Your Knowledge BaseGo to the Content Editor of any of your articles by searching for the article in your Knowledge Base. To edit an article from your Knowledge Base:Click the Knowledge Base icon in the side panel. Click the Search field and enter the name of the article you want to edit. Select the article to go to its Content Editor. Edit the article. Tip:Learn how to use content blocks to add different types of content. Click Save at the top right.When you're ready to update the live article, click the Save drop-down and select Publish.  (Optional) Select publishing options:  Notify followers: Send an automatic notification to followers of the article. Learn More Update URL: Update the live article's URL (if you've changed the title of the article). Note: The old article URL will redirect to the new URL.  Click Publish Article. Tip:View the live article once you've published by clicking View Live next to Save. 

2 min read

Adding a Video to an Article

Enhance your articles by adding videos as content blocks. Videos are a great way to use visuals with audio to showcase your products.You can add videos in two ways:Using a video URL Using an embed code or source codeTip:If you have a video on your Wix site that you'd like to add to an article, click here to learn how. Using a Video URLIf your video is uploaded to YouTube or Vimeo, you can copy its URL and paste it into a video content block in your article. Important:Currently, it is only possible to add URLs for videos uploaded to YouTube or Vimeo. To add a video by pasting its URL:Go to an article's Content Editor. Hover over the left side of a content block and click the Add a block icon . Click the Video icon .Paste the URL of the video.Click Get Video.Using an Embed Code or Source CodeIf your video has an embed code or source code, you can add it to an HTML block in your article. To add a video by pasting its embed code or source code:Go to an article's Content Editor. Hover over the left side of a content block and click the Add a block icon . Click MORE and select HTML.Double-click HTML Code and remove the existing code.Add your code:For embed code: Paste your video's embed code.For source code: Paste the following code, replacing YOUR_SOURCE_HERE with the video's source code:<video width="560" height="315" controls="controls"> <source src="YOUR_SOURCE_HERE" type="video/mp4"> </video>Click Save.

2 min read

Linking to Anchors in Articles

Guide customers directly to specific sections of your articles by linking to anchors. If you've added a table of contents (TOC) to your article, you can link to each heading's anchor from within the same article, another article, or anywhere else your customers may find helpful.  Learn how to:Link to an anchor in the same articleLink to an anchor in another articleLinking to an Anchor in the Same ArticleProvide an easy way to skip ahead to other sections of your article by hyperlinking text to anchored headings. Important:Before you can link to an anchor in the same article, you must publish the article to get the anchor URL, then hyperlink your text to it. To link to an anchor in the same article:Add anchors to your article. Publish your article.Show me howClick the Save drop-down at the top right and select Publish. Click Publish Article. 3.  Click View Live at the top right. 4.  Click the anchor you'd like to link to under In This Article.5.  Copy the anchor URL from the address bar at the top of your browser.6.  In the Content Editor, add the text you'd like to link to the anchor. 7.  Highlight the text and click the Link  icon. 8.  Paste the anchor URL (copied in step 5) under Target and click Insert Link.  9.  Repeat steps 3-8 for each anchor you're linking then publish your article. Note:Changing the text of an anchored heading also changes the anchor's URL. If you change the anchored heading's text, repeat the steps to relink.Linking to an Anchor in Another ArticleNavigate customers to relevant sections of other articles by linking to their anchored headings.To link to an anchor in another article:Add anchors to your article. Publish your article.Show me howClick the Save drop-down at the top right and select Publish. Click Publish Article. 3.  Go to the live version of the article you're linking to.4.  Click the anchor under In This Article.5.  Copy the anchor URL from the address bar at the top of your browser.6.  In the Content Editor of the article you're linking from, add the text you'd like to link to the anchor. 7.  Highlight the text and click the Link  icon. 8.  Paste the anchor URL (copied in step 5) under Target and click Insert Link.  9.  Repeat steps 3-8 for each anchor you're linking then publish your article. Note:Changing the text of an anchored heading also changes the anchor's URL. If you change the anchored heading's text, repeat the steps to relink.

3 min read

Uploading a File to an Article

Upload a file to your article to allow customers to access it. This is a great way to provide large files or display information outside of an article. Upload file types such as pdf, csv, mp3 and more. To upload a file to an article:Go to the Content Editor of the relevant article. Enter the text you'd like to link to the file (e.g., "click here"). Highlight the text.Click the Link  icon. Upload your file using one of the following methods:Enter the URL of the file in the Target field. Upload a file from your computer:Click Upload File. Select a file from your computer and click Open. Click Got it. (Optional) Click Open in new tab to have the file open in a new tab. Click Insert Link. Show me supported file typesYou can upload the following file types to an article:Images: jpeg, jpg, png, gif, ico, bmp, and tiff.Documents: pdf, doc, docx, ppt, pptx, xls, and xlsx.Other: csv and xml.

1 min read

Adding Images to Articles

Add images to articles to illustrate instructions, showcase products, show icons, and more. Add them as separate content blocks for easy rearranging or as inline images within the text. Supported file types:Wix Answers supports the following image file types: jpeg, jpg, png, gif, ico, bmp, and tiff.Learn more about: Adding images as separate content blocks Adding inline imagesAdding Images as Separate Content BlocksWe recommend adding images as separate content blocks whenever possible. This makes it easy to rearrange within the article, or copy and paste into another article. The image always appears centered on the screen and viewers can click to expand it. For example:To add an image as a content block: Go to the Content Editor of the relevant article. Hover over the left side of a content block and click the Add a block icon . Click the Image icon  . Click Upload. Select a file from your computer and click Open. (Optional) Add image alt text: Hover over the image and click Add Image Alt Text. Enter the image's alt text and click Save. Note:Uploaded images display at a maximum width of 628 px on your live articles. When clicked, they expand in your browser window.Adding Inline ImagesAdd an inline image whenever you need to add an image within a text, informative, or collapsible block. This method is great for adding icons within the same line as the text itself. For example, this Text icon  is an inline image. Tip:When adding icons, we recommend uploading images that are no larger than 16 pixels high to keep the spacing between text lines consistent. To add an inline image: Go to the Content Editor of the relevant article. Place your cursor where you want to add the image. Press the space bar on your keyboard then highlight the space you added. Click the Image icon . Choose an option:  Upload New Image: Click Upload New Image, select a file from your computer and click Open. Image URL: Paste the URL of an image in the Image URL field. (Optional) Paste a URL in the Link to (optional) field to link the image to a webpage. (Optional) Enter alt text in the Image alt text field. Click Update.Notes: To add an inline image below a step of instructions, press Shift + Enter on your keyboard, then double-click to open the text options menu. Copying and pasting images from other sources is not supported. To add images to your articles, use the supported methods above.

3 min read