Managing an Article's Related Articles

Related Articles display as a list of suggested articles on the live article. You can add them to guide your readers to supplemental information they may want to know. 
For example:
If your customer is reading "Signing in to Your Account," you may want to add "Retrieving Your Password" as a Related Article. 

Consider adding Related Articles that:

  • You want your customers to read next. 
  • Have information you could have included in the article.
  • Include the next logical steps to take.
  • Involve the same topic. 
Tip:
We recommend adding up to 6 Related Articles, although you can add as many as you'd like. 

To manage an article's related articles:

  1. Go to the article's Content Editor
  2. Click Related in the footer. 
  1. Choose what you want to do:

Related Articles

Viewing the Live Version of an Article

See exactly how your article appears to customers by viewing its live version. Once you publish an article, you can click to view it live from the Content Editor. You can also view it live in its Help Center category as long as the article or category is not hidden. To view the live version of an article:Go to the article's Content Editor. Click View Live at the top right.Learn more about:Publishing an articleHiding articles from your Help CenterHiding articles from widgets

1 min read

Editing an Article

You can update an article from its Content Editor anytime you need to make changes. Learn how to go to an article's Content Editor:From the Team Member toolbar on the live version.By searching in your Knowledge Base. Editing an Article from the Team Member ToolbarUse the Team Member toolbar to go to the Content Editor if you're already viewing the live version of an article in your Help Center. To edit an article from the Team Member toolbar:Go to the live article in your Help Center. Click the Drop-down icon   in the top left corner. Note: If you don't see the Drop-down icon in the top left corner, make sure you're logged in to your Wix Answers account as a team member. Click Manage this article to go to the article's content editor. Edit the article. Tip:Learn how to use content blocks to add different types of content. Click Save at the top right.When you're ready to update the live article, click the Save drop-down and select Publish.  (Optional) Select publishing options:  Notify followers: Send an automatic notification to followers of the article. Learn More Update URL: Update the live article's URL (if you've changed the title of the article). Note: The old article URL will redirect to the new URL.  Click Publish Article. Tip:Learn more about the Team Member toolbar. Editing an Article from Your Knowledge BaseGo to the Content Editor of any of your articles by searching for the article in your Knowledge Base. To edit an article from your Knowledge Base:Click the Knowledge Base icon in the side panel. Click the Search field and enter the name of the article you want to edit. Select the article to go to its Content Editor. Edit the article. Tip:Learn how to use content blocks to add different types of content. Click Save at the top right.When you're ready to update the live article, click the Save drop-down and select Publish.  (Optional) Select publishing options:  Notify followers: Send an automatic notification to followers of the article. Learn More Update URL: Update the live article's URL (if you've changed the title of the article). Note: The old article URL will redirect to the new URL.  Click Publish Article. Tip:View the live article once you've published by clicking View Live next to Save. 

2 min read

Adding a Table of Contents to an Article

Create a table of contents (TOC) so readers can easily navigate your article's sections. The TOC displays on the side of your article and consists of the article's anchored subtitles. Customers can navigate directly to relevant subtitles when they click within the TOC. Customers can click any heading from your TOC to quickly go to the relevant section on the page. Each anchor has a unique URL so you can link directly to specific sections of articles. Keep in mind that your TOC reflects your heading level hierarchy with H2 subtitles furthest to the left and H3 - H4 subtitles indented to the right. Note:Your TOC does not display on smaller screen resolutions and mobile devices to ensure your article's content ratio is preserved. Learn more about adding a subtitle to your TOC:By adding a new anchorBy adding an anchor to an existing subtitleAdding a New AnchorAdd a new anchor if you haven't yet added the subtitle. When you add an anchor, you create a new H3 subtitle. You can change the heading size by hovering over the subtitle and clicking H2 or H4. To add a new anchor:Go to an article's Content Editor. Hover over the left side of a content block and click the Add a block icon . Click the Subtitle icon .Click Anchor.Enter a name for your anchored subtitle. Adding an Anchor to an Existing SubtitleIf you've already created subtitles for your article, you can add an anchor to each subtitle you'd like to appear in your TOC. Learn how to add subtitles to an article. To add an anchor to an existing subtitle:Go to an article's content editor. Hover over your subtitle and click Add Anchor.To remove an anchor from a subtitle:Hover over the subtitle and click Remove Anchor. 

2 min read