Translating Your Widgets

Translate your Widgets to allow customers to get help in any of your supported languages. 
We're currently in the process of releasing a new version of the Wix Answers Widget. If you don't see the steps below in your widget settings, click here for directions. 
Before you begin:
  • Add the languages you want to appear in your Widget from your account settings. Learn How 
  • If you're displaying articles in your Widget, localize each language's articles. Learn How

To translate the text in your Widget:

  1. In the Wix Answers app, go to Settings > Support Channels > Widgets.
  1. Hover over the relevant widget and click Edit.
  2. Click the Advanced tab.
  1. Click Edit next to the language you are translating. 
  1. Click each text field under Line and translate the text. 
  2. Click Save.
  • Click the Search field and enter the Line or Key to find specific text. 
  • Hover over a row of text and click Revert on the right to revert text to your default language.

Related Articles

Adding a Language to Your Wix Answers Account

With Wix Answers, you can offer support in multiple languages. The first language that you choose when creating your account is your primary language. You can add additional languages at any time. View a list o

1 min read

About Localizing Your Multilingual Help Center

Localizing and translating your articles into multiple languages helps you reach a global user base - especially if your product is already localized. This makes it easier for your international customers to fi

1 min read

Displaying Languages in Your Help Center

Add language options to your Help Center to let international customers get the help they need.Start by adding a language in your Wix Answers account settings. The language is automatically added to your ticket

1 min read

Creating and Completing Translation Tasks

Whenever you need an article translated, create a translation task. Team members can then translate and complete the task from the article's Localization Content Editor. Note:You can send translation tasks from

3 min read

Installing a Widget on Your Website

Install your Widget to allow visitors to review articles or reach out for help from any page on your site. To embed your Widget, copy its code and add it to your site's HTML code. Repeat the steps below for eac

1 min read