Streamline the localization process of your Help Center by integrating Crowdin with your Wix Answers account. When you set up the integration, XML files for each article are created in your Crowdin project where you can translate and upload them back into your Wix Answers Help Center.
Step 1 | Connect Crowdin to Your Wix Answers Account
In order to connect your accounts, create an API key in your Wix Answers account, then add your credentials to your Crowdin account.
To create an API key:
- In the Wix Answers app, go to Settings > Tools > Webhooks & API Keys.
- Click the API Keys tab.
- Click + Add API Key.
- Enter a name for your API key and click Save.
- Copy the API Secret Key and save it for future use.
- Click I Saved It.
To add your credentials to your Crowdin account:
- In your Crowdin account, create a project then go to your project's Settings.
- Click the Integrations tab.
- Scroll down and click Wix Answers.
- Enter your Help Center's URL under Base URL.
Note: If you've connected a domain to your Help Center, enter the base URL that appears within your Wix Answers account (e.g. https://username.wixanswers.com). - Enter your Wix Answers API key under API Key.
- Enter your API Secret Key under API Secret Key.
- Click Set Up Integration.
- Click Settings.
- Select the help center categories you'd like to synchronize and click Save.
By default, every 10 minutes your articles are synched and updated automatically. You can manually sync them by clicking Sync Now.
Step 2 | Add Languages in Your Wix Answers Account
Make sure you've added the languages you support in your Wix Answers account. Once you're connected, articles from the categories you chose to sync in step one automatically upload to Crowdin as separate files.
- In the Wix Answers app, go to Settings > Account > Time & Languages.
- Click Add Language under Supported Languages.
- Select the language you'd like to add.
- Click Add Language.
Step 3 | Send Your Articles to Translation
Send your articles to translation in your Wix Answers account so that once you localize them in Crowdin, they automatically upload back into your Help Center.
- Open the Content Editor of the article you want translated.
- Click the Translations icon
from the footer menu. - Click Select all languages or click a language to manually select it.
- Click Next.
- (Optional) Enter your task note and click Next.
- Alternatively, you can leave this section blank and click Skip.
- Select the task priority level.
- Click Send to translation.
Step 4 | Localize Your Articles in Crowdin
Once you're ready to start localizing your articles in Crowdin, you can invite translators and proofreaders to work in Crowdin's Online Editor. Translations you make in Crowdin automatically send to your Wix Answers account as unpublished articles every 10 minutes.
- Invite translators, order professional translations, connect machine translation engines, and more. Learn about translation strategies from Crowdin.
- Work in Crowdin's Online Editor to translate and proofread content. Learn More
- Synchronize only reviewed translations by activating Export only approved translations. Learn More
