Wix Answers Help Center

Customizing Your Help Center

ARTICLES

Customizing Your Help Center

Create a Help Center that fits your needs and matches your brand. From design features to SEO and webhooks, the customization possibilities are endless. Find out what and how to personalize your Help ...

Connecting Your Own Domain to Your Help Center

Give your Wix Answers Help Center a more professional URL by connecting it to your existing company's domain as a subdomain. For example, if your company's domain is mycompany.com your Help Center URL...

Changing Your Help Center Template

Wix Answers offers 3 stunning Help Center templates to choose from.To change your Help Center template:Hover over Settings  in the side panel. Hover over Help Center.Click Design & Text.Click th...

Changing Your Help Center Colors

Give your Help Center a unique look! Customize the colors to reflect your company's brand and style.To change your Help Center colors:Hover over Settings  in the side panel.  Click Help Center.Click...

Changing Your Help Center's Logo and Favicon

Help customers identify and remember your brand by adding your own custom logo and favicon to your Help Center. Your logo appears at the top left of your Help Center's header and your favicon appears ...

Editing the Titles and Text of Your Help Center Pages

Customize the text that appears on your Help Center to match your tone and voice. You can edit the titles, search field text, contact button text and more. Preview your changes to the right to see whe...

Changing Your Help Center's Background Image

Add a personal touch to your Help Center by changing the background image. To change the background image:Hover over Settings in the side panel.Hover over Help Center.Click Design & Text.Click t...

Changing Your Category Icons

Personalize your Help Center design by adding your own custom category icons. You can choose from hundreds of free icons offered by Wix Answers or upload an icon from your computer.Note:Category icons...

Customizing Your Help Center's Header

Show your personality by customizing your Help Center's header. Your header appears on every page of your Help Center and is one of the first things a customer sees when entering your Help Center. Wix...

Customizing Your Help Center's Footer

While your Help Center's footer may be less noticeable than its header, it is no less important. Usually customers see your footer after reading the content of the page and therefore it's a great plac...

Adding Custom Scripts to Your Help Center

Use custom scripts to change the way your Help Center looks and behaves.To add custom scripts to your Help Center:Hover over Settings  in the side panel and click Help Center.  Click the Advanced ta...

Adding Custom CSS to Your Help Center

Wix Answers gives you the design tools you need to customize the look and feel of your Help Center. You can change the logo, add a background image and switch the color. You can also customize the tex...

Connecting Your Domain Managed by Wix

Connect your company's existing domain to your Wix Answers Help Center for a more professional looking URL. For example, your Help Center's URL could be help.mycompany.com if your current domain were ...

FEATURE REQUESTS

Request: Changing the Font of Your Knowledge Base

Currently, it is not possible to change the font of your Knowledge Base using the settings in your Wix Answers account. However, it is possible to use CSS to change the font using custom head code and...