Adding and Managing Internal Notes in Articles

Internal notes are great for saving important information about a specific article. Use internal notes to keep track of why you created an article, where it's linked from, or any other details you want to mention. Use this helpful tool whether you're working on articles alone, or with a team. 
Tip:
Add comments to specific article content for other team members to review. Learn more

To manage internal notes in an article:

  1. Go to the article's Content Editor. 
  2. Click Notes in the footer. 
  1. Choose what you want to do:

Related Articles

Creating and Managing Articles

Creating an Article

Articles are the core of your Help Center. You can create different types of articles for different needs. The following is intended to walk you through the process of creating an Informative article. You can a

5 min read
Read Article

Creating and Managing Articles

Working With Article Comments

Add comments in articles to provide feedback and collaborate with Knowledge Base writers and other stakeholders. From the content editor, highlight the exact text you want to comment on, then add your comment(s

5 min read
Read Article

Creating and Managing Articles

Editing an Article

You can update an article from its Content Editor anytime you need to make changes. Tip:Add comments to specific article content for other team members to review. Learn moreLearn how to go to an article's Conte

2 min read
Read Article