Installing a Widget on Your Wix Site

Allow visitors to review articles or reach out for help from any page on your Wix site. To embed your widget, copy its code and add it to your site's Custom Code tab. Repeat the steps below for each language in which you'd like to install your widget. 
Important:
  • This article refers to adding your widget to a site created on Wix.com. If your site was not created on Wix, click here for instructions.
  • If you're using Wix Multilingual, you can install a widget that displays in whichever language your site is being viewed in. Learn how
Before you begin:
To install a widget on your Wix site, your site must be upgraded to a Premium Plan. Learn how
Note:
We've released a new version of the Wix Answers widget. If you don't see the steps below in your widget settings, click here for directions. 

Step 1 | Copy your widget's code

First, log in to your Wix Answers account and copy the install code for your widget. 
  1. Log in to your Wix Answers account.
  2. Go to Settings > Support Channels > Widgets.
  1. Hover over the widget you'd like to install and click the Show More icon .
  2. Click Install on site.
  1. Click Copy Code next to the language of the widget you're installing.  

Step 2 | Add the code to your Wix site

Next, paste the code in your Wix site's Custom Code tab.  
  1. In your Wix account, go to Settings in your site's dashboard.
  2. Scroll down and click Custom Code next to Advanced.
  3. Click + Add Custom Code at the top right.
  4. Paste the code snippet in the text field.
  1. Enter a name for your custom code in the Name field.
  2. Click Apply.
Note:
Leave All pages - Load code once and Place Code in: Head selected. 
  1. Refresh your live website to view the widget.
Note:
Currently, adding more than one widget per page is not supported by Wix Answers. 
IN THIS ARTICLE

Related Articles

Custom Widgets

Creating a New Widget

Allow customers to get help without navigating away from your product or website with the Wix Answers widget.  Create a widget to present knowledge base articles and allow customers to get support via contact

1 min read
Read Article

Custom Widgets

Installing a Widget on Your Website

Install your widget to allow visitors to review articles or reach out for help from any page on your site. To embed your widget, copy its code and add it to your site's HTML code. Repeat the steps below for eac

1 min read
Read Article

Custom Widgets

Installing a Multilingual Widget on Your Wix Site

Add a widget to your Wix site that automatically displays in whichever language your site is being viewed in.  Important:This article refers to adding your widget to a site created on Wix.com. If your site was

3 min read
Read Article