Wix Answers Help Center
Purchasing Account Credits
You receive a $3 account credit balance when you purchase a Premium Package that includes the Call Center. Purchase additional credits to pay for phone lines, calls (per minute), SMS messages, and WhatsApp messages (per message).
Important:
- Only the account owner can purchase credits.
- You must have a Premium Package that includes the Call Center to purchase credits.
To purchase credits:
- Hover over the side panel on the left and click Credits.
- Click Buy Credits.
- Select the amount of credits you would like to purchase ($25-$500).
- Click Go to Checkout.
- Enter your payment details.
- Review the total next to Total, then click Submit Purchase.
Learn more about account credits.
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