Wix Answers Help Center

We have answers to your questions

Main topics

Getting Started

Self-Service Help Center

Multi-Channel Ticketing System

Built-In Call Center

Live Chat

Custom Widgets

Account Settings

Team Members

Insights

Integrations

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Most viewed articles

Custom Widgets

Installing a Widget on Your Website

Install your Widget to allow visitors to review articles or reach out for help from any page on your site. To embed your Widget, copy its code and add it to your site's HTML code. Repeat the steps below for eac

Insights

About Wix Answers Insights

Use Wix Answers Insights to analyze Key Performance Indicators (KPIs) and make data-driven decisions regarding your customers' issues, your support team's efficiency, and your Knowledge Base's effectiveness.Cho

Managing Your Help Center Settings

Editing Your Help Center's SEO Settings

Create unique SEO (Search Engine Optimization) customizations for your Help Center so you can optimize your pages and rank higher in search engine results. Define your SEO page titles and descriptions for each

Localizing Your Help Center

Displaying Languages in Your Help Center

Add language options to your Help Center to let international customers get the help they need.Start by adding a language in your Wix Answers account settings. The language is automatically added to your ticket

Overview

Wix Answers Developers Overview

The WIX Answers REST API enables you to use code to interact with the Wix Answers back-end. You can use the API to create webhooks that interact with the Wix Answers front and back-ends, or create a new front-e