Wix Answers Help Center
Banning a User
Block spammers and abusive users from using your support channels by banning them. When you ban a user they can no longer send or receive tickets via your support channels. You can unban them later if needed.
To ban a user:
- Go to a ticket from the user you'd like to ban.
- Click the Show More icon next to the user's name at the top right.
- Click Ban user.
- Click Ban this user.
To unban a user:
- Go to a ticket from the banned user.
- Click the Show More icon next to the user's name at the top right.
- Click Unban user.
Note:
You can also ban and unban users from their Contacts page.
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