Limiting Your Help Center to Logged in Users Only

Determine who can access your Help Center by requiring users to log in to view it. Allow access to anyone that signs up and logs into your Help Center, or just team members and users with email addresses on specific domains. 
Note:
We're currently working on releasing new help center settings. If the steps in this article do not match your help center settings, click here for directions. 

To limit your Help Center to logged in users only:

  1. In the Wix Answers app, go to Settings > Support Channels > Help Center.
  1. Click the Advanced tab at the top.
  2. In the Permissions and Login section, click Edit next to Content is visible to [method].
  1. Select Logged in users only. 
  2. Select an option:
    • All logged in users: Anyone that has signed up and logged into your Help Center can view it. 
    • Team members and users with email addresses on these domains only: Anyone with an email address ending in the domain(s) you specify can log in and view your Help Center. Enter the domain(s) you want to allow.
      Note: Press Enter on your keyboard to add multiple domains. 
  3. Click Save.

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