Managing an Article's Related Articles

Related Articles display as a list of suggested articles on the live article. You can add them to guide your readers to supplemental information they may want to know. 
For example:
If your customer is reading "Signing in to Your Account," you may want to add "Retrieving Your Password" as a Related Article. 
Tip:

Consider adding Related Articles that:

  • You want your customers to read next. 
  • Have information you could have included in the article.
  • Include the next logical steps to take.
  • Involve the same topic. 
Tip:
We recommend adding up to 6 Related Articles, although you can add as many as you'd like. 

To manage an article's related articles:

  1. Go to the article's Content Editor. 
  2. Click Related in the footer. 
  1. Choose what you want to do:

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