Viewing the Live Version of an Article

Publishing an article creates a live version in your Help Center, unless you've hidden the article or category. Click View Live in your Content Editor to view exactly how the last published version of an article appears to customers. 
Note
The live version of an article displays its last published version. Saved drafts do not appear in the live version until you publish them. 

To view an article's live version:

  1. Go to the article's Content Editor. 
  2. Click View Live at the top right.
Learn more about:

Related Articles

Custom Widgets

Choosing Which Articles Appear in Your Widget

Define which articles customers can access in your widget's Search Bar, Category List, and Selected Articles. You can limit the available articles, display relevant categories, and showcase specific articles fr

4 min read
Read Article

Setting Up Categories

Showing or Hiding Categories in Your Help Center

All categories and subcategories appear in your Help Center as soon as you create them. You can choose to hide or only show certain categories and subcategories. Articles within hidden categories do not display

2 min read
Read Article

Creating and Managing Articles

Publishing an Article

Publish an article when you're ready for it to go live. When you make changes to the article's content, make sure to publish again to update the live version. When you publish, you can choose to notify follower

1 min read
Read Article

Creating and Managing Articles

Editing an Article

You can update an article from its Content Editor anytime you need to make changes. Tip:Add comments to specific article content for other team members to review. Learn moreLearn how to go to an article's Conte

2 min read
Read Article