Viewing My Statistics

Evaluate and compare your own performance over time from the My Statistics page. Assess your calls, tickets, and knowledge base stats in easy-to-read charts and heatmaps.  

To view the My Statistics page:

  1. Click your profile icon at the top right. 
  2. Click My Statistics. 
  1. Select a time range for viewing and comparing your statistics:
4.  View statistics for the time range you selected:
5.  View charts and heatmaps displaying your statistics:

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