Wix Answers Help Center

Managing Your Own Profile

Managing Your Own Profile

About the My Profile Page

Important:We're currently working on replacing the My Profile page with the new Customer Portal. Contact us if you would like to add the Customer Portal to your account. The My Profile page is where team member

Sending Announcements to Team Members

Instantly communicate internal information to other team members by creating and sending announcements from your notifications feed. When someone receives an announcement, a pop-up at the top right of their scr

Accepting a Team Member Invitation

You receive an invitation email when someone invites you to join their Wix Answers account. Accept the invite to create your profile and gain access to the account. You have 72 hours to accept an invite once it

Viewing Your Notifications Feed

Keep track of your Wix Answers internal communications by viewing all announcements and notifications in your notifications feed. From here you can click to go directly to the relevant article, ticket, or annou

Viewing My Statistics

Evaluate and compare your own performance over time from the My Statistics page. Assess your calls, tickets, and knowledge base stats in easy-to-read charts and heatmaps. To view the My Statistics page:Click y