Deleting an Article

Delete an article to permanently remove it from your Knowledge Base, Help Center, and Widgets. 
Tip:
Instead of deleting an article, you can unpublish it to keep it saved as a draft for future use. 
Warning:
Deleting an article also deletes its corresponding article data in Insights. 

To delete an article:

  1. Go to the article's Content Editor. 
  2. Click More at the bottom right and select Delete Article. 
  1. Click Delete Article to confirm.
Need to delete multiple articles?
You can delete several articles at once and perform other bulk actions in your Knowledge Base. Learn How

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