Wix Answers Help Center
View Jira Fields in Wix Answers
You can choose which Jira fields appear on the page in a side panel when an agent views a ticket. In addition, you can choose which fields are available to configure when an agent creates a Jira issue within Wix Answers.
Before you begin, make sure to connect your Jira account.
To view Jira fields in Wix Answers:
- In the Wix Answers app, go to Settings > Tools > Integrations.
- Hover over Jira and click Manage.
- (If you have multiple Jira projects) Click the Jira project drop-down menu next to You're customizing project: and select your project.
- Choose what you want to do:
- Choose which Jira issue fields display when viewing tickets in Wix Answers.
- Choose which Jira issue fields display when creating new Jira issues in Wix Answers.
Choose which Jira issue fields display when viewing tickets in Wix Answers
Choose which Jira issue fields display when creating new Jira issues in Wix Answers
Next:
Learn how to work with Jira issues on tickets.
Was this article helpful?