Wix Answers Help Center
Working With Jira on Tickets
View, link, and create Jira issues directly from the right panel of a ticket with Wix Answers Integrations. To begin, connect your Wix Answers account to Jira.
To view linked Jira issues on a ticket:
- Go to the relevant ticket.
- Click Jira in the panel to the right.
- View linked Jira issues under Linked Issues:
- Hover over the relevant issue and click the Show More icon .
- Click View Issue.
- (Optional) Click Open in Jira to view the issue within Jira.
To link a Jira issue to a ticket:
- Go to the relevant ticket.
- Click Jira in the panel to the right.
- Click the search bar and type a Jira issue name.
- Hover over the relevant Jira issue and click Link with Ticket.
Note:
To unlink a Jira issue, hover over the issue, click the Show More icon and select Unlink.
To create a new Jira issue from a ticket:
- Go to the relevant ticket.
- Click Jira in the panel to the right.
- Click Create New Issue.
- Edit the relevant fields and click Save Issue.
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