Managing Your Labels

Create, rename, and delete labels from the Label Manager in your Answers account. Here you can also access the articles and tickets added to each label. 
Important:
To manage labels, you must be an administrator or have a custom role with Labels enabled in the Settings - Tools permissions.

To manage your labels:

  1. In the Wix Answers app, go to Settings > Tools > Labels.
Tip:
Click the Search icon  and enter a label name to find an existing label.
  1. Choose what you want to do:
    • Create a new label:
      1. Click + New Label.
      2. Enter a label name and click Create.
    • Rename a label:
      1. Hover over the relevant label and click the Show More icon .
      2. Select Rename.
      3. Edit the label name and click Save.
    • Delete a label:
      1. Hover over the relevant label and click the Show More icon .
      2. Select Delete.
      3. Click Yes, Delete this label. 
Tip:
Filter articles or tickets by a specific label by hovering over the label and clicking Used in __ Articles or Used in __ Tickets. 

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