Creating Custom Roles for Team Members

Create custom roles that determine which actions team members can perform in your account. You can specify custom role permissions for each Wix Answers feature. Start by duplicating and editing default roles (Administrator, Agent, or Viewer) or create new roles from scratch. 

To create a custom role:

  1. Hover over Settings in the side panel and click Roles. 
  2. Create a custom role from scratch or duplicate and edit an existing role:
    • Create role from scratch: Click + Add Custom Role. 
    • Duplicate an existing role: Click the Show More icon next to a role and click Duplicate. 
  3. Enter a Name and Description (optional) for the new role.
  4. Click the relevant features and set permissions for the role:
5.  Click Save. 
To edit a custom role:
Click the Show More icon next to the relevant role and select:
  • Edit: Make changes to the role and click Update. 
  • Duplicate: Create a new custom role from an existing role. 
  • Delete: Remove a custom role. If the role is assigned to team members, select a new role to assign them and click Assign & Delete. 
Next:

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