Wix Answers Help Center
About Insights Advanced Reports
Gain a full picture of your Wix Answers data at any point in time with Insights Advanced Reports. Analyze several pre-configured reports that cover your most common business questions. You can download your reports as PDF or CSV files and schedule recurring reports delivered to your inbox.
Important:
Advanced Reports are not yet available in all Wix Answers accounts. Contact us if you would like to gain access to this feature. Let us know if you're interested in creating a custom report to fit your business needs.
To get started:
Hover over the Insights icon 
in the side panel and click Advanced Reports.
in the side panel and click Advanced Reports.Ticket metric calculations:
Your Insights Advanced Reports include merged, snoozed, and spam tickets. Deleted tickets are excluded from the reports. Learn how ticket metrics are calculated differently in other areas of Wix Answers.
Viewing your preset advanced reports
Dig deep into your organization's data with 10 unique, pre-configured reports.
Tell me more
Downloading your reports
In each of your reports, you can download drilldown data, individual tiles, and entire reports.
Show me how
at the top right.
at the top right and select Download.
Scheduling recurring reports
Receive reports on a recurring basis in the file format of your choice with scheduled reports.
Show me how
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