Wix Answers Help Center
Adding a Brand to Your Wix Answers Account
Provide a distinct support experience in both your help center and your ticketing system by adding additional brands to your account.
View important information about adding brands
To add a new brand to your Wix Answers account:
- In the Wix Answers app, go to Settings > Brands.
- Click Add Brand in the top left box.
- Upload your Brand logo.
Show me how
4. Enter the name of your brand in the Brand name field.
Note:
Your brand's help center URL includes the brand name you enter when you create the brand. This subdomain cannot be changed, although you can connect a custom domain to your brand's help center to replace it. The help center URL for each of your brands has the following structure: https://{account-name}-{brand-name}.wixanswers.com/kb
5. Select the brand's primary language from the drop-down.
Note:
You must choose a language that is supported in your default brand. You cannot change your brand's primary language later. Learn how to add a language.
6. Click Create Brand.
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