Wix Answers Help Center

Self-Service Help Center

Customizing Your Help Center

Customizing Your Help Center

INFORMATIVE ARTICLES

Branding Your Help Center

Create a unique and recognizable look for your Help Center by customizing its images, colors, and font.Note:We're currently working on releasing new help center settings. If the steps in this article do not mat

Customizing Your Help Center's Home Page

Customize the structure and content of your Help Center's home page so that it fits your company's style and best serves customers. Modify the layout, contents, and background of each section to make your Help

Customizing Your Help Center's Contact Page

Create a Help Center contact page that makes it easy for customers to contact you, and lets you collect all the information you need to help them.Note:We're currently working on releasing new help center settin

Customizing Your Help Center Categories Pages

Create a cohesive viewing experience by customizing the pages of your Help Center that list categories, subcategories, and articles. Tip:Preview your changes on the right while you edit your settings. Click the

Customizing Your Help Center Article Types

Customize the structure and content of each article type to fit your help center's needs. For each article type, you can edit the top section and add a Categories List and Selected Articles section. Note: We'

Customizing Your Help Center's Customer Portal

Important:The Customer Portal is not yet available in all Wix Answers accounts. Contact us if you would like to add this feature to your account.Customize the pages users view when they log in to your help cent

Customizing Your Help Center's Header

Create a unique header that displays at the top of all your help center's pages. Customize your header using the default settings or create your own with HTML and CSS code. Note:We're currently working on relea

Customizing Your Help Center's Footer

Customize the footer that displays at the bottom of all your Help Center's pages. Use the default settings or create your own footer with HTML and CSS code. Note:We're currently working on releasing new help ce

Connecting Your Own Domain to Your Help Center

Connect your help center to your company's existing domain to give it a custom URL. Your help center then becomes a subdomain of your company's root domain. What this means:If your domain is mydomain.com, you c

Adding Custom CSS and JavaScript to Your Help Center

Modify the way your Help Center looks and behaves by adding custom CSS and JavaScript. Note:We're currently working on releasing new help center settings. If the steps in this article do not match your help cen

Adding the Category List Section to Your Help Center Pages

Add a Category List section to your Help Center pages to display lists of your categories. Then customize the layout, contents, and background of your Category List section. To add the Category List section:

Adding the Selected Articles Section to Your Help Center Pages

Feature specific articles by adding the Selected Articles section to your Help Center pages. You can customize the design and displayed articles for each Selected Articles section you add. To add the Selected A

Adding a Custom Section to Your Help Center Pages

You can add Custom Sections to any of your Help Center pages that use your own custom HTML or CSS code. Add up to 10 Custom Sections per page to tailor your Help Center to your company's needs. To add a custom

Deactivating Knowledge Base Pages in Your Help Center

Important:This feature is not yet available in all Wix Answers accounts. Contact us if you would like to add it to your account.You can deactivate Knowledge Base pages to remove your help center's home page, ca

Deactivating Ticketing Pages in Your Help Center

You can deactivate Ticketing pages to remove your help center's ticket-related pages and buttons from the web. You can still edit your customer portal pages and other help center settings while your Ticketing p

FEATURE REQUESTS

Request: Changing the Font of Your Knowledge Base

It is now possible to change the font of your Knowledge Base if you migrate to the new Help Center. Contact us if you're interested in migrating to the new Help Center settings.Learn how to change your font in