Spotter Scenario: Delete Outdated Call Recordings

Use the "Delete outdated call recordings" Spotter Scenario to delete call recordings that have been saved for a set amount of time. Add more conditions and resulting actions to further customize this Scenario.
Roles and permissions:
To access Spotter, you must be an administrator or have a custom role with Spotter enabled in the Settings > Tools permissions. 

To activate this Scenario:

  1. Click the Spotter icon  in the side panel on the left.
  2. Click the Pre-Made Scenarios tab at the bottom to expand it.
  3. Select the Delete outdated call recordings Scenario.
  1. (Optional) Enter a name, up to 120 characters, for the scenario. This makes the scenario easier to find, especially when using the same pre-made scenario multiple times.
  2. Set the If condition that must be met before the Then actions are triggered:
    1. Click time period in the If condition. 
    2. Set the maximum amount of time call recordings can be saved before the Then action(s) are triggered. 
  1. (Optional) Click + Add a call based condition to add a condition that must also be met to trigger the Then action(s). Select the condition type and repeat this step if necessary:
7.  (Optional) Click + Add Action and select another Then action that will occur:
8.  Click Save & Activate.

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